Dear Customers and Partners,
During the Coronavirus COVID-19 situation, PROTECH will maintain the continuity of business operations while following COVID-19 risk mitigation policies that are proven to be effective at reducing death and illness and slowing down the rate of transition in prior pandemics.
- Manufacturing and assembly of our products and systems will continue
- Shipments of products to customers will continue
- Receipt of Inbound customer shipments (RMA’s) and vendor shipments will continue
- The following departments remain open:
ORDER PROCESSING / LOGISTICS:
- Bryan Cummins, + 1 (775) 400-9543 or bcummins@protechusa.com
SALES & MARKETING:
- Jeffrey Morris, +1 (775) 997-6477 or jeffrey@protechusa.com
- Larry Thomas, +1 (775) 856-7333 x1001 or larry@protechusa.com
- Bryan Cummins, + 1 (775) 400-9543 or bcummins@protechusa.com
- Cathy McHugh, +1 (775) 379-9004 or cmchugh@protechusa.com
POST-SALES & TECHNICAL SUPPORT:
- Kelly Cummins, +1 (775) 636-5775 or kelly@protechusa.com
- Bryan Cummins, + 1 (775) 400-9543 or bcummins@protechusa.com
- The RMA and material after-sales remain open
- On-site assistance and commissioning are currently postponed, however remote support is available by contacting a member of our post-sales support team.
For any other inquiries or requests, contact our main office, at +1 (775) 856-7333 or 1-800-428-9662 and you will be directed to the contact to address your specific needs.
During this challenging situation, the entire PROTECH team is committed to you, our partners and customers to ensure continued dedicated support.
Sincerely,
Larry A. THOMAS
Chief Operations Office
